For Agencies
Online Ordering
Reminder – If you re-enter an existing order that you placed and modify that order in any way (change the delivery date, cancel an item, add to the order etc.) you have to checkout again and YOU MUST SUBMIT THE CART AGAIN. Robert, Agency Services
Online ordering has been switched off for the end of the month inventory. We regret the inconvenience. Agency Services
FoodNet Manual for Agencies (PDF)
Order Lead Times
Orders submitted on Monday by 3:30 pm, earliest pickup is the following Monday
Orders submitted on Tuesday by 3:30 pm, earliest pickup is the following Tuesday
Orders submitted on Wednesday by 3:30 pm, earliest pickup is the following Wednesday
Orders submitted on Thursday by 3:30 pm, earliest pickup is Wednesday
Orders submitted on Friday, Saturday or Sunday can be picked up on Thursday (Monday holidays adds a day to this rule)
FoodNet:
FoodNet is the online ordering system only available through our web site. (Email orders are not considered the same as online ordering.)
To sign up for FoodNet, contact “Peter Paterson”mailto:peter@godspantry.org with the following information:
a) Agency Name
b) Agency Number
c) Email Address
d) Contact Person (usually the person who will enter the orders, or receive the informational email)
The agency will then be emailed a user ID and password, along with a detailed set of instructions for placing an order.
Order Process
FoodNet is a live system, and therefore all orders are entered in real time via the website.
We will continue to utilize the “first-come, first-served” process for all other types of orders received (via email, fax, or walk-in.)
TEFAP Allocations
All TEFAP allocations are now on our website under the “For Agencies” tab, then the “Commodity Information” tab on the left side of the screen. Simply click on the item you are interested in and look for your allocation.
There also are lists available in the Welcome Center and Prestonsburg warehouse.