Online Ordering

 

Of Interest to you - Kentucky Nonprofit Network is hosting a number of FREE seminars around the state. If interested check here for additional and registration information  http://campaign.r20.constantcontact.com/render?ca=764bf85d-104e-49ab-90a...

NOTE - THE FEES AND WEIGHTS LISTED IN THE ONLINE ORDERING SYSTEM ARE AN ESTIMATE ONLY. DO NOT MAKE PAYMENTS BASED ON THOSE FIGURES. THE INVOICE THAT YOU RECEIVE WHEN YOU PICK UP YOUR ORDER(S) IS THE FINAL DOCUMENT AND AMOUNT DUE 

FREEZER GRANT OPPORTUNITY - A local business has donated 10 upright freezers for us to distribute. To apply for one please open and read this    FreezerGrant2014.pdf        . The deadline to apply is August 29th.

August inventory day is Friday the 29th. All locations will be closed on Monday, September 1st for Labor Day

CHEP PALLETS - GPFB IS CHARGED FOR MISSING/LOST BLUE CHEP PALLETS. SHOULD YOU HAVE ANY RETURN THEM TO ANY WAREHOUSE OR DROP DELIVERY LOCATION.

All persons accessing product must be listed in our computers as an "authorized shopper". If not listed they will not be able to pickup product

Order Lead Times (for agencies picking up orders at the Lexington Warehouse)

Orders submitted on Monday by 3:30 pm, earliest pickup is the following Monday
Orders submitted on Tuesday by 3:30 pm, earliest pickup is the following Monday
Orders submitted on Wednesday by 3:30 pm, earliest pickup is the following Wednesday
Orders submitted on Thursday by 3:30 pm, earliest pickup is Wednesday
Orders submitted on Friday, Saturday or Sunday can be picked up on Thursday (Monday holidays adds a day to this rule)

Credit Policy

Requests for invoice adjustments and/or credits must be made in some form of writing, with as many pertinent facts (date, item, case amount, invoice number) as possible.  Email is the preferred form of writing, send to Renee Wilson, but we will accept any legible format.  For drop deliveries, you must notify us of any shipping discrepancies within two work days.  For pickups at our Lexington and Prestonsburg warehouses, the load must be checked before you sign the invoice.  All credit requests will be investigated before being refunded.  You will be notified of the decision.